Transporting Passengers with Special Needs

Description:

With the increasing focus on the safe transportation of passengers with impairments, today's drivers must be trained as professionals and schooled not only in defensive driving techniques but also in safe passenger assistance procedures.

Both public and private organizations that transport special needs passengers are responsible for training their drivers to perform their jobs as professionals, keeping the passengers' safety and dignity in mind at all times. Transporting Passengers with Special Needs is specifically designed to address these training needs. Both novice and experienced drivers will respond positively to the non-lecture Coaching format of the course.

Through individual and "Driver Learning Team" exercises, group discussion, and hands-on demonstrations, trainees actively participate in the learning process.

Program Components Video Presentations Topics addressed include:

Vehicle inspection procedures Handling a passenger pick-up site Defensive driving skills and techniques (maintaining a cushion of safety, reading traffic patterns to avoid hazards, adapting to changing traffic patterns and adverse weather conditions, backing techniques) Passenger assistance procedures Effective communication skills Assisting passengers in and out of the vehicle Safe lift procedures Securing passengers within the vehicle Instructor's Guide Segmented into approximately one-hour teaching sessions, the guide offers step-by-step instructions for presenting the course, "coaching" suggestions for creating a positive learning environment, and guidelines for conducting a hands-on clinic. Wide margins allow for instructor notes and customization. Driver's Response Books Based on topics addressed in the video presentation, trainees answer questions and analyze situations on their own, or in small teams, for subsequent group discussion. Includes a Self-Appraisal, collision and passenger assistance analyses and a Course Completion Certificate.